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Billing, GST, stock, purchase and sales in one open source system. One price per company, every app included, AI on your own key.
- Every app included, one price per company
- GSTR-1/3B, e-invoicing and e-way bills built in
- AI on your own key, or on your own servers
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Doorstep and Breakdown Service for Auto Workshops
Automobile workshops and dealers increasingly service vehicles away from the workshop, at the customer's doorstep, on the highway or in a transporter's yard. The service advisor takes the call and sends a mechanic with a van. Which oil filter, belt or battery goes into that van is decided from memory. The customer rings twice to ask where the mechanic has reached. The job card is written by hand at the roadside and entered at the workshop the next day, if it is legible.
Industry Solution
Automotive
Feature
Field Service
Why Automotive teams run Field Service in OneYukti
OneYukti's Field Service app raises a mobile work order for each doorstep or breakdown job. AI assigns it to the best-matched mechanic by skills, location and availability, and a breakdown goes out through emergency dispatch ahead of routine bookings. The customer gets an automated message with the ETA, and the workshop sees the van on a live map through GPS tracking. Route optimisation plans a day of doorstep services as one multi-stop route, calculated from traffic, job duration and fuel costs.
The service van is a small store, and the app treats it that way. Van inventory tracking shows the filters, oils and spares on board, parts usage is recorded on each work order, and automatic replenishment restocks what was consumed. Parts recommendations based on job type help the mechanic load the van before leaving. With the Fleet app, vehicle assignments and route optimisation are coordinated with fleet management, which is useful when the workshop runs more than one service van.
The works manager can follow each job from request to signature, with status updates sent from the mechanic's phone. The mechanic completes an inspection checklist, takes the customer's signature and accepts payment on site through mobile payments, and the invoice is generated from the work order. Performance analytics then show first-time fix rate and revenue per technician, which helps the owner judge whether doorstep service deserves a second van.
Automotive challenges that Field Service solves
Common problems in automotive operations that Field Service in Yukti addresses
Challenge 1
Mechanics leave for doorstep and breakdown jobs with parts chosen from memory and often lack the one needed
Challenge 2
Customers stranded on the road call repeatedly because nobody can say where the service van is
Challenge 3
Roadside job cards are handwritten and entered at the workshop a day later, when they can be read
How Field Service in Yukti helps Automotive
What automotive organizations using Yukti get from the app
Benefit 1
Emergency dispatch and AI-matched assignment send a suitable mechanic to a breakdown ahead of routine doorstep bookings
Benefit 2
Van inventory tracking with automatic replenishment keeps filters, oils and common spares on the service van
Benefit 3
GPS tracking and automated ETA messages show the workshop and the customer where the mechanic is