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Email Follow-Up for Real Estate Developers and Brokers
Email follow-up in Indian real estate has to keep a site visit enquiry warm for months, because a family deciding on a flat does not decide in a week. Leads arrive from property portals, hoardings, channel partners and the site office register, and each gets a brochure mail and a phone call. Then the sales executive moves on to newer leads. Launch announcements for a new tower go to everyone ever entered in the sheet, including people who bought two years ago and brokers who have left the trade.
Industry Solution
Real Estate
Feature
Email Marketing
Why Real Estate teams run Email Marketing in OneYukti
A developer or brokerage can run that long follow-up as a drip campaign in OneYukti's Email Marketing app. An enquiry for a 2 BHK can receive the floor plan first, construction progress photographs some weeks later and an invitation to the sample flat after that. Custom fields hold the configuration and budget band the buyer asked about, and dynamic lists update as those fields change. Personalisation tags put the buyer's name and the project name in every mail.
Channel partners need different mail from buyers. A tagged broker list can receive new inventory announcements and scheme circulars, while existing owners get possession updates and maintenance notices. The CRM app's contact data and deal stages decide who receives which campaign, so someone who has completed a site visit hears about the booking process and not the brochure again. Email, social posts and SMS can be coordinated across the Social Marketing and SMS Marketing apps for a launch weekend.
The sales head sees which enquiries are still reading. Engagement scoring separates the buyer who opens every construction update from the one who has ignored six mails in a row, and that makes a better call list than the date of enquiry. Heatmaps show whether readers clicked the floor plan, the location map or the payment schedule. A/B test reports state which subject line drew more opens for a launch mail.
Real Estate challenges that Email Marketing solves
Common problems in real estate operations that Email Marketing in Yukti addresses
Challenge 1
Enquiries get one brochure mail and a phone call, then go cold as executives chase newer leads
Challenge 2
Launch announcements reach past buyers and inactive brokers along with people still looking for a flat
Challenge 3
Nobody knows which old enquiries still read the developer's mails and are worth another call
How Email Marketing in Yukti helps Real Estate
What real estate organizations using Yukti get from the app
Benefit 1
Drip campaigns send floor plans, construction photographs and sample flat invitations over the months a buyer takes to decide
Benefit 2
Targeting by CRM deal stage sends booking information to buyers who have visited the site and brochures to those who have not
Benefit 3
Engagement scoring and heatmaps show which enquiries are still reading and what in the mail they clicked