The one system your business needs.
Billing, GST, stock, purchase and sales in one open source system. One price per company, every app included, AI on your own key.
- Every app included, one price per company
- GSTR-1/3B, e-invoicing and e-way bills built in
- AI on your own key, or on your own servers
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Subscription Billing for Retail and D2C Brands
Subscription billing for an Indian retail brand usually begins as a side arrangement: a monthly coffee pack, a pet food refill, a filter replacement every quarter. The orders are tracked in Excel, and each month someone sends a payment link on WhatsApp, waits, and packs the box once the money arrives. Customers who are travelling ask to skip a month. Cards expire. When the list crosses a few hundred subscribers, the person running it can no longer say who is active, who has lapsed, and who was simply never reminded.
Industry Solution
Retail
Feature
Subscriptions
Why Retail teams run Subscriptions in OneYukti
The Subscriptions app in OneYukti invoices each customer automatically on their billing cycle and collects the payment through a connected payment gateway. When a charge fails, the app retries it and follows a dunning sequence, so a failed payment is chased instead of quietly dropped. Customers get a self-service portal where they can manage their subscription and update a payment method on their own. Going away for a month becomes a pause, which the app supports directly, where earlier it would have been a cancellation.
Plans can have several tiers with add-ons, so a customer taking the 500 gram pack can add a second variety without a new subscription. Promotions and coupon codes cover a first-box offer or a festive discount. When someone does cancel, the reason is collected and analysed. Yukti's AI analyses usage patterns and engagement to score which subscribers are at risk of leaving before they cancel, and recommends retention steps, which gives a small team a short list to call.
The owner sees monthly recurring revenue, churn and customer lifetime value on a dashboard, with cohort analysis showing whether customers who joined during the Diwali offer stayed as long as those who joined in an ordinary month. Payment analytics show how many charges fail and how many are recovered. Those figures settle practical questions: whether to keep running the first-box discount, and how much stock to commit to subscription packs next month.
Retail challenges that Subscriptions solves
Common problems in retail operations that Subscriptions in Yukti addresses
Challenge 1
Monthly payment links are sent by hand on WhatsApp, and boxes wait until someone checks whether the money came
Challenge 2
A customer who only wanted to skip a month is lost because there was no way to pause
Challenge 3
Failed card charges go unnoticed, and the subscriber simply stops receiving boxes without anyone deciding that
How Subscriptions in Yukti helps Retail
What retail organizations using Yukti get from the app
Benefit 1
Automatic invoicing and payment collection run on each billing cycle, without a monthly round of payment links
Benefit 2
Pause and self-service portal options let a travelling customer skip a delivery period and keep the subscription
Benefit 3
Churn prediction scores at-risk subscribers from usage and engagement, so the team knows whom to contact first