The one system your business needs.
Billing, GST, stock, purchase and sales in one open source system. One price per company, every app included, AI on your own key.
- Every app included, one price per company
- GSTR-1/3B, e-invoicing and e-way bills built in
- AI on your own key, or on your own servers
A person on our team replies. The reply time is on your quote.
VoIP
VoIP calling, call routing, IVR, call recording, and analytics. AI transcribes calls and suggests follow-up actions automatically.
- Included in every OneYukti paid plan.
- This app adds no setup hours of its own. Setup is priced from the apps that do; the finder shows your price.
Automated
Call Logging
AI-Generated
Call Transcripts
Integrated business calling
The VoIP app links your phone system to your CRM records. A call pop-up shows who is calling before you answer, and every call is logged automatically.
Calls are linked to customer records
Click-to-dial replaces manual dialing
Reports on call volume, wait times, and peak hours
VoIP capabilities
CRM Dialing
Business Calling
Active Call Dashboard
IVR Builder
Core telephony features
Browser calling
Make and receive calls directly from your browser without any hardware phones.
- WebRTC technology
- High-quality audio
- No hardware needed
- Headset support
- Call controls
- Background noise suppression
Click-to-Dial
Call any number in your CRM or database with a single click.
- Click-to-call
- Number recognition
- CRM integration
- Auto-dialing
- Call pop-ups
- Contextual calling
Call logging
Automatically log every call, duration, and outcome to the customer record.
- Automatic logging
- Duration tracking
- Call outcome
- Notes & tags
- Missed call tracking
- Call history
Call recording
Record calls for training and compliance. Play back recordings from the contact record.
- Automatic recording
- On-demand recording
- Cloud storage
- Playback controls
- Download recordings
- Compliance settings
IVR & routing
Set up interactive voice response menus and route calls to the right team.
- Visual IVR builder
- Call routing
- Queue management
- Business hours
- Call forwarding
- Voicemail to email
Call analytics
Analyze call volume, duration, and team performance with detailed reports.
- Call volume
- Average duration
- Wait times
- Agent performance
- Peak hours
- Cost tracking
AI-powered communication intelligence
AI transcribes each call and scores sentiment
Call transcription
AI transcribes every call in real time. You can search the transcript and read a summary without replaying the audio.
- Real-time transcription
- Searchable logs
- Auto-summarization
Sentiment analysis
AI analyzes the tone and sentiment of both the agent and the customer to measure satisfaction and identify coaching opportunities.
- Tone detection
- Satisfaction scoring
- Coaching insights
Advanced features
Video calls
Switch from voice to video during a call.
Mobile app
Take your business number with you on mobile.
Live dashboard
Monitor active calls and agent status in real-time.
Voicemail drop
Leave pre-recorded voicemails with a click.
International numbers
Get phone numbers in other countries.
SIP trunking
Bring your own carrier with SIP trunking support.
Works best with
Related apps that work together in OneYukti
This app has an AI assistant. It runs on your own key at no extra price. Read about it on /ai.